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5011d8aa
Community Member

contract is suspended

In the event that the contract is suspended and I sent the work to the client and he did not reply and I did not receive the payments, does your site guarantee my right?

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Naser,

 

If a contract is paused is recommended that you stop working with the client immediately and get in touch with them to confirm when would it be possible to resume working. Any work that you've completed up until the contract was paused, may be covered by Upwork Payment Protection, provided all the guidelines were followed. You can check out this help article to learn more.

~ Luiggi
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