contract on hold

[skaylaights]

hello! i do have a question. I'm working on a contract and it's say that the contract is suspended by upwork. will i still get paid for last week's work?

[petra_r]

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Kayla K wrote:

hello! i do have a question. I'm working on a contract and it's say that the contract is suspended by upwork. will i still get paid for last week's work?

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You should have stopped working on the contract when the contract was put on hold.

Is it an hourly contract and if so, did you track your time properly with the tracker and had meaningful work memos as well as good activity levels?

[NikolaS]

Hi Kayla,

If there is a problem with your client’s Upwork account, your contracts with them will be paused and you cannot continue to bill that client through Upwork until the issue is resolved. There are many possible reasons this could occur, although we can’t share the specifics regarding your client’s account due to privacy concerns.

You can find more information in this help article.