May 11, 2020 07:52:07 PM by Talal A
I have a client for whcih I already submitted all the work but he has not paid me yet ( though it showed that project has the funding in escrow) and now the contract has been suspended. How can I receive my payment.
May 11, 2020 09:54:29 PM by Aleksandar D
I'm sorry to hear about your contract. While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed. You can check out this help article for more information.
May 12, 2020 12:27:30 AM Edited May 12, 2020 12:33:17 AM by Talal A
Was any attempt made to make a payment? I submitted all the deliverables for the project and the client said he has been charged but I never received any payment
May 12, 2020 01:13:56 AM by Goran V
Unfortunately, we can't share details for another user with you. Rest assured our team is working with your client on resolving their problem as soon as possible. Thank you.