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amitha_lakshan
Community Member

contract suspended temporary.

I got a notification saying that my contract 27370032 with client has been temporary suspended. What is the reason and when it will be resumed? Help!

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LuiggiR
Moderator
Moderator

Hi Amitha,

 

If a contract with a client has been paused it means there is a problem with your client's Upwork account and you cannot continue to bill that client until the issue is resolved. We won't be able to share more information about the specific problem for privacy reasons. It's recommended that you stop working on the contract and communicate with your client to confirm when you can start working again once the contract is resumed. You can check this help article to learn more.

 

Thank you,

~ Luiggi
Upwork

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LuiggiR
Moderator
Moderator

Hi Amitha,

 

If a contract with a client has been paused it means there is a problem with your client's Upwork account and you cannot continue to bill that client until the issue is resolved. We won't be able to share more information about the specific problem for privacy reasons. It's recommended that you stop working on the contract and communicate with your client to confirm when you can start working again once the contract is resumed. You can check this help article to learn more.

 

Thank you,

~ Luiggi
Upwork
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