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desktop app not tracking time.

I worked half an hour today and tracked the time. But, my time is not showing on my work diary. The connection was getting lost while i was working but still time was being tracked. Also, They keep showing the CAPTCHA asking if I am robot when I open the app or even on website. What to do? 

Community Manager
Community Manager

Hi Helal,


I'm sorry to hear about the trouble this caused. The Upwork desktop app has a time-caching mode so you should be able to continue logging time through minor Internet connection issues. 


Could you please try Troubleshooting tips shared in this help article.  If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.


Thank you.

~ Bojan
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