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kinae
Member

device not recognized.

Hi dears, I don't remember any answers from my security questions, I clicked in "forgot Answer" but they said: "We do not recognize your device. Would you like us to send you an email to .... with instructions on how to update your security question..." but I didn't received any mail, please, what can I do?

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Sara,

 

Could you please try using this form provided in this help article to reset your password or security question?

 

Let us know if you need any further assistance.

 

Thank you!

~ Bojan
Upwork
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