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d18bc705
Community Member

edit my payoneer card

Hi,

I am trying to edit my payoneer card, i thought i needed to use another account but after talking to payoneer they told me that I can use my old card which is still active.  so now i want to edit that on my upwork account but is in vain. Can someone please help me?

Thank you.

5 REPLIES 5
BojanS
Community Manager
Community Manager

Hi Genti,

 

One of our team members will reach out to you directly via a support ticket to assist you with this request. 

 

Thank you!

~ Bojan
Upwork
9f97f412
Community Member

Hi, I have kind of the same problem I've already added a Payoneer account as a withdrawal method but I didn't know it has to be the same name as my verified name. So I want to know if I can keep the old one or should I change it to a new one with my name.

BojanS
Community Manager
Community Manager

Hi Ashraf,

 

As long as you own the Payoneer account you mentioned and your name there matched your profile name of your Upwork account, you can use it to withdraw your earnings on Upwork.

 

Thank you!

~ Bojan
Upwork
9f97f412
Community Member

That is the problem the Payoneer account is not mine so the names doesn’t
match . I just created one with my name, so I guess that I should
dissociate the old one in order to add the new one.
BojanS
Community Manager
Community Manager

Hi Ashraf,

 

One of our team members will reach out to you directly via a support ticket to assist you with updating your Payoneer account.

 

Thank you!

~ Bojan
Upwork
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