error purchase connects

[0c7887e2]

Thanks, buy connects and I deduct the balance from my account upwork, and upwork don't use the card in the system. I don't want upwork to deduct my balance. I'm doing it for my visa card. And I don't discount my visa card, it discounts my upwork balance, I don't want that.

[0c7887e2]

Thanks, I have another problem, buy connects and I deduct the balance from my account upwork, and upwork don't use the card in the system

[PradeepH]

Hi Jesus,

Thank you for your message. Please note that your Connects purchases are automatically charged from your available Upwork balance. In case you do not have an available balance on your Upwork account, the payment will be taken from your card. Check out this help page for more information. 

Thank you

Pradeep