Apr 27, 2020 03:09:26 PM Edited Apr 27, 2020 04:00:07 PM by Valeria K
I was seeking help on the issue. I am unable to add my phone number to my payment setup. Can you please help. I am also attached with a screen shot which you can see how I put my phone number
**Edited for Community Guidelines**
Solved! Go to Solution.
Apr 27, 2020 03:58:28 PM by Valeria K
Hi Rabia,
Could you please try entering your phone number in the format shown in the error message? The country code should be wrapped in brackets but no brackets needed around the phone number itself.
May 18, 2020 08:22:03 AM by Sankalan S
I want to know how to put phone number in Get paid section. I am from India. When I am going to put (+91) before my mobile number it says that this is not valid format and showing error.
May 18, 2020 08:44:16 AM by Aleksandar D
Hi Sankalan,
May 19, 2020 10:17:21 AM by Xiaoliu Z
I have a problem in adding my bank card to my upwork account due to a wrong phone format which it requires me to use format (###)############, which I have done it but the webpage doesn't let me proceed. Help please!
May 19, 2020 11:41:29 AM by Bojan S
Hi Xiaoliu,
Please try to add the phone number in this format "(country code) phone number" without the plus (+) sign for the country code, make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 20, 2020 07:22:41 AM Edited May 20, 2020 08:09:18 AM by Bojan S
Hey Everyone -
I'm a freelancer in Singapore trying to retrieve funds. So I click bank transfer, fill in my details but the 'phone number' field won't accept my phone number. I've tried every kind of variant and it seems to be a bug (Singapore has 8 digit numbers). Can you please advise? I've attached a screenshot.
Thanks!
**Edited for community guidelines**
Cian
May 20, 2020 08:08:59 AM by Bojan S
Hi Cian,
Could you please try adding the phone number in this format: "(country code) phone number" without the plus (+) sign for the country area? Make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 22, 2020 08:53:47 AM by Benjamin W
I have completed a project and need to add my bank details to be paid. On the bank details screen it will not accept a telephone number it keeps saying its incorrect
May 22, 2020 09:38:47 AM by Bojan S
Hi Benjamin,
Please try to add the phone number in this format "(country code) phone number" without the plus (+) sign for the country code, make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 22, 2020 07:02:03 PM by Lencel Kate N
Hi!I am having trouble adding my phone number on my payment method. It keeps asking to enter the phone number in format but I already did or I don't know what's wrong.. Please help. Thank you.
May 22, 2020 11:07:43 PM by Aleksandar D
Hi Lencel,
Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country area, make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 24, 2020 03:11:56 AM by Egor O
Hi! What phone number should i write for withdrawal directly to local bank? (xxx)xxxxxxxx give me example for Russia please
May 24, 2020 04:28:08 AM by Aleksandar D
Hi Egor,
May 24, 2020 10:46:17 PM by Barkan C
I cant set up a local bank account, because it says incorrect format for phone number section. I geniunly tried every possible format, please help me
May 24, 2020 11:15:13 PM by Aleksandar D
May 26, 2020 09:32:29 AM by Bojan S
Hi Hina,
Could you please try adding the phone number in this format: "(country code) phone number" without the plus (+) sign for the country code? Make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 27, 2020 02:25:10 PM by Peta S
Hi,
I have an issue with setting up the payment method. It won't accept my phone number. No matter how I type it in, it still says it's invalid. For some reason, it wants the country code, plus 12 digits, but my number is (+49) plus 11 digits. I even added a 0 to the start and it still wont accept it.
Something so simple like adding an international phone number, and it wont work!
As a new Upwork member, I think I have visited the community help page more than any other page this week. Just as one issue gets sorted, another one raises it's ugly head. It's so frustrating.
May 27, 2020 03:55:11 PM by Bojan S
Hi Peta,
Please try to add the phone number in this format "(country code) phone number" without the plus (+) sign for the country area, make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 28, 2020 10:09:45 AM by Areeba N
I'm new to upwork and was setting up an account for the payment when I couldn't understand how to enter a Pakistan Mobile Phone Number. I tried entering in the following formats
(+92) 1234567890
(092) 1234567890
(92) 0123456789
(+92) 123-456-7890
(092) 123-45-7890
Can you please tell me the write format you write the number?
May 28, 2020 12:21:43 PM by Bojan S
Hi Areeba,
Could you please try adding the phone number in this format: "(country code) phone number" without the plus (+) sign for the country code? Make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 28, 2020 11:50:04 AM by Cosmina Maria C
Hello,
How to fill in the payement form please.
My phone number is not accepted. What format to put please?
It says " Enter phone number in (###) ############ format."
It's romanian number (code +40)
so how it should look supposing that my phone number would be 0766 123 123?
Thank you for your help
May 28, 2020 02:29:07 PM Edited May 28, 2020 02:29:47 PM by Bojan S
Hi Cosmina Maria,
Please try to add the phone number in this format "(country code) phone number" without the plus (+) sign for the country code, make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
May 30, 2020 03:09:56 AM by Catherine M
I filled the page "get paid" but my phone number format is not accepted (it's a french number). It doesn't exist to write it like the example (xxx)xxxxxxxxxxxx. we have 10 numbers, not 12. Can you help? Thank you;
May 30, 2020 04:31:26 AM Edited Aug 29, 2020 07:07:13 AM by Aleksandar D
Hi Catherine,
Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country code area/country code, making sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
Jun 3, 2020 06:56:30 AM Edited Jun 3, 2020 07:03:27 AM by Bojan S
Hello,
Thank you for your reply.
**Edited for community guidelines** is also not working. What should I do?
Thank you
Jun 3, 2020 07:04:42 AM by Bojan S
Hi Catherine,
Looks like there's no space between the country code and the phone number. Could you please try adding it and let us know if the issue persists?
Thank you!
May 31, 2020 10:31:12 PM Edited May 31, 2020 10:40:20 PM by Aleksandar D
I also have same problem. For setting up payment method, the system is not accepting the phone number in the format given. I typed as **Edited for Community Guidelines**. What is the issue ?
May 31, 2020 10:40:03 PM by Aleksandar D
Hi Vijo,
Please add a space between your country area code and the phone number. Let us know if you need further assistance.
Thank you.
Jun 1, 2020 08:09:34 AM by Raymart E
hi, im from Philippines and i dont know the correct format of your phone number. please help
Jun 1, 2020 08:45:30 AM by Bojan S
Hi Raymart,
Could you please try adding the phone number in this format: "(country code) phone number" without the plus (+) sign for the country code? Make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
Jun 1, 2020 11:42:33 AM by Lorraine P
I have been trying to input my phone number into the form to set up my pymt option direct to my local bank but the phone number field just wont accept my mobile number and i have tried to input it in several different ways. The format there requires more digits than a mobile number (with country prefix for Philippines) has. How do i fix this so i can set up my pymt options so i can receive my salary.
Jun 1, 2020 12:59:30 PM by Bojan S
Hi Lorraine,
Please try to add the phone number in this format "(country code) phone number" without the plus (+) sign for the country code, make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
Jun 2, 2020 12:46:44 PM Edited Jun 20, 2020 02:30:07 PM by Bojan S
Dear Sir, as i enter my mobile number in get paid page i.e **Edited for community guidelines** i get error please help me
Jun 2, 2020 02:17:02 PM by Bojan S
Hi Shahid Hussain,
Could you please try adding the phone number in this format: "(country code) phone number" without the plus (+) sign for the country code? Make sure to wrap the country code in brackets and add a space between the country code and the phone number.
Thank you.
Jun 5, 2020 05:53:51 AM Edited Jun 5, 2020 06:23:06 AM by Goran V
Hi,
my telephone number is being rejected because it doesn't have the same number of digits as the Upwork format? My phone number is **Edited for Community Guidelines**
Jun 5, 2020 06:22:26 AM by Goran V
Hi Sonya,
Please use the same format for your phone number but remove the plus sign in front of the country code. Thank you.
Jun 8, 2020 04:21:00 AM Edited Jun 13, 2020 07:59:29 AM by Aleksandar D
Hi, this is not working either. It is a mobile number and in local format
it's
**Edited for Community Guidelines**. I don't have a landline phone.
Please show me how to do that because everything I do keeps getting
rejected.
Thank You In Advance
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