🐈
» Forums » Freelancers » Re: files not downloading
Page options
theedit
Community Member

files not downloading

Unfortunately my clients files aren't downloading. I'm using a macbook and chrome browser.

4 REPLIES 4
JoanneP
Moderator
Moderator

Hi Simon,

 

Sorry to hear that you are having trouble downloading files. Can you please try a different browser or clear your cache and cookies? If you still experience the same issue, please let us know. Thank you!

~ Joanne
Upwork
theedit
Community Member

Hi!I have just done both but no joy!

Hi Simon,

We'll try our best to assist you, and we're sorry if this has been an inconvenience. One of our team members will reach out to you shortly and assist you directly. Let me know if you need further assistance. 

~ Riri
theedit
Community Member

forgot to write that it is ok now!

Latest Articles
Featured Topics
Learning Paths