Apr 6, 2019 03:27:08 PM by Simon J
Unfortunately my clients files aren't downloading. I'm using a macbook and chrome browser.
Apr 6, 2019 04:00:47 PM by Joanne P
Hi Simon,
Sorry to hear that you are having trouble downloading files. Can you please try a different browser or clear your cache and cookies? If you still experience the same issue, please let us know. Thank you!
Apr 6, 2019 06:40:09 PM by Riri A
Hi Simon,
We'll try our best to assist you, and we're sorry if this has been an inconvenience. One of our team members will reach out to you shortly and assist you directly. Let me know if you need further assistance.