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financial transactions have been limited.

Active Member
Ivan I Member Since: Dec 13, 2016
1 of 5

Hello,

At the August 2019 I've finished working with agency.

Now I would like to try here as a freelancer without agency.

But I have 0 connections and I have received message that financial transactions for **edited for Community Guidelines**have been limited.

I have proved my idenity to the PayPal, but I still have the message about the financial transactions limitations here.

Please solve the problem.

Active Member
Brian L Member Since: Sep 10, 2019
2 of 5

I'm stuck in the same situation. This website has the most useless customer support and identity verification systems... really makes me enthusiastic to use the website going forward, given how miserable the user experience has been so far.

 

Hope the problem gets solved.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 5

Hi Bryan, 


It looks like you were trying to verify your location. A member of the Customer Support Team will reach out to you to assist you directly with your concern. 


-Avery
Untitled
Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
4 of 5

Hi Ivan, 


I checked your account and can see that there seems to be an issue with your Paypal account. Please contact Paypal directly to resolve the issue with your financial transactions. In the meantime, you can remove Paypal from your Upwork account and add a different payment method to access your Upwork earnings. 


-Avery
Untitled
Active Member
Ivan I Member Since: Dec 13, 2016
5 of 5

Hello Avery,

 

Thank you for your advice.

I have removed payment methods and have added them next.

After that, everything works.

 

 

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