forgot password and security answer

[aurorada]

Spoiler

i need to access my old account  but i forgot both my password and security answer , what should I do , please ? 

[g_vasilevski]

Hi Arwa,

One of our customer support agents will reach out to you on this account and assist you further. Thank you!

[aurorada]

Hi , 
thanks for your reply , the thing is i created this account in order to try to fix the problem i had with my original account . 
I just received an email to   change this account's  Upwork security answer and question which  is already expired  . I don't know what to do could you help  me please ?

[g_vasilevski]

Hi Arwa,

Once our team has reached your to you, you will be able to view your ticket Here. Thank you!