Jul 18, 2017 08:10:48 PM by Suresh K
i was doing mine client work and at that instant manual time was not allowed by the client .But after 1 hour and 10 minute mine client allowed to add manual time .so i closed the upwork.exe file and started working. after 3 hour i ended the contract but forgot to add manual time
what to do now ????
will i be paid for 3 hours ????
Jul 18, 2017 08:21:35 PM Edited Jul 18, 2017 08:22:04 PM by Preston H
You can not add time to a closed contract.
You could ask the client to pay you for that time using the Pay Bonus tool.
Jul 18, 2017 08:27:11 PM by Petra R
@Suresh K wrote:if clent does not agree then what to do ?
...........then you'll remember to track your time with the tracker next time
Jul 18, 2017 08:50:57 PM by Jennifer M
@Suresh K wrote:if clent does not agree then what to do ?
you kinda learn your lesson to put in your hours before you hand in work. Hopefully it's not a lot of hours, so it's not an expensive lesson.
Jul 18, 2017 08:56:01 PM by Suresh K
i used upwork time for an hour but later switced to manual time as mine client has allowed it .i submitted the work to the client but i forgot to add manual time .
now what to do ???
how to add manual time ??
time deadline was 3 hours and i completed the work on time only.
Jul 18, 2017 09:48:41 PM by Jennifer M
@Suresh K wrote:i used upwork time for an hour but later switced to manual time as mine client has allowed it .i submitted the work to the client but i forgot to add manual time .
now what to do ???
how to add manual time ??
time deadline was 3 hours and i completed the work on time only.
we just told you
you made a mistake and you can't log time to a closed contract. Ask them to pay you with a bonus. Other than that, your'e screwed. You won't make that mistake again for sure.
Jul 18, 2017 10:59:21 PM by Vladimir G
Hi Suresh,
Unfortunately, you can't add time to your Work Diary any longer since the contract is already closed. As advised, ask your client to issue a bonus payment on the closed contract but do note that bonus payments like manual time aren't covered by Upwork Payment Protection.