freelancer plus - do i not get 70 connects per month as part of billing?

[#1]

as part of the freelancer plus package, i am supposed to get 70 connects per month right? 

my new billing cycle, i am not getting any new connects added to my account. please clarify. 

[#2]

Hi Sri,

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.