get paid

[x0bia]

I have scheduled my payment to be released on 22 May 2019. But it has not been processed yet. How long it will take to get processed? Upwork service fee and bank charges has been deducted.

[AveryO]

Hi Zobia, 

Are you refererring to the Payment Confirmation email of your withdrawal? I checked your account and can see that the email went out on 22-May. If you are referring to a different email, please let me know so that I can investigate further.

[x0bia]

I have transferred (through scheduled transfer) my payment from upwork to
my Local fund transfer on 22th May, 2019. But i did not receive money in my
bank account for last 3 days. However, it should be in my bank same day as
per policy. Please let me know where is my payment been stuck and do
something to clear my payment.
Awaiting your response

[AveryO]

Hi Zobia, 

I checked your transaction and it is being processed. Please know that bank transactions take 4-business days to complete. You may read more about it in this help article.

If this doesn't happen automatically within 8-business days, you can come back here and we'll request assistance from the Customer Support Team to issue a trace for you.