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I can also see that you have already filed tickets for the same concern. I will go ahead and follow up with the team who is handling your ticket so that you can be assisted further. As a gentle reminder, please refrain from filing new tickets for the same concern so that the team handling your case can assist you more efficiently. If you wish to follow up, please post your reply/replies on Ticket #27545550.
hi ms. avery, noted on that. thank you for your assistance, i receive email that they are now forwarding my concern to payment department, hopefully it will resolve today. thank you again