Jul 22, 2019 11:20:27 AM by Lidia S
How can I close the contracts that I have been paid for but the client didn't close them. This affects my success score and it's not fair
the way job success is calculated is totally wrong.
Solved! Go to Solution.
Jul 22, 2019 12:47:45 PM by Melanie H
Jul 22, 2019 11:59:04 AM by Petra R
Lidia S wrote:This affects my success score
Does it?
What makes you think that it does?
Jul 22, 2019 04:12:38 PM by Lidia S
Because all my jobs are paid for but the contracts are not closed and my JSS shows 70%. Why?
Jul 22, 2019 05:33:14 PM by Tiffany S
You have a high percentage of inactive jobs that haven't been closed and no feedback compared with the few jobs you have with feedback, which is likely having an impact. But, don't assume that these open jobs are the only issue--you have no idea what private feedback those clients who closed the contracts left, and that has a significant impact on JSS.
Jul 22, 2019 12:47:45 PM by Melanie H
Jul 22, 2019 03:17:23 PM by Sergio S
If you have many inactive contracts just don't close them all together.