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mgmweb-security
Community Member

how to buyer send me payments when he request refund. now he own understand his wrong

how to buyer send me payments when he wrongly end contract and request refund.  But now he want to pay me because work fully work completed and he understand his wrong. please suggest how can resolved this issue? have possible to reopen contract ? we both new on upwork and we don't how to  resolved issue ?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi MD Rahad Tahmid,

 

If your contract is closed, then you won't be able to reopen it, but your client can re-hire you and create a new contract. Also, you can propose and set the terms for a new contract with your existing client. 

Please communicate with your Client about this further, and let us know if any further assistance is required.

~ Bojan
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