Feb 14, 2023 07:18:03 AM by Jean P
Hello
I have closed my freelancer account accidently when i was looking to close my client account, i have ongoing contracts and fund in the account.
this is so urgent and i was looking to talk with live support agent for hours with no success.
this si really urgent as i have commitments and i dont want to lose my client due to this mistake.
i really need to talk with someone to resolve the problem as soon as possible as the bot is not helping at all.
i wish someone reach out to me asap.
PS: i created this account just to contact the support as i cannot do it without an account
Feb 14, 2023 08:31:55 AM by William T C
Jean,
Click the "Get Support" button on the bottom right of the screen and ask for assistance. Have a great day!
Feb 14, 2023 08:54:44 AM Edited Feb 14, 2023 08:55:09 AM by Nikola S
Hi Jean,
Thank you for reaching out to us. I checked and it looks like one of our agents already followed up with you via a support ticket to assist you further. You can access your ticket on this page.
If you need further assistance feel free to follow up on your support ticket and our team will be happy to help.
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