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01bfd3b70317a82b
Community Member

i accidently closed my freelancer account

Hello

I have closed my freelancer account accidently when i was looking to close my client account, i have ongoing contracts and fund in the account.
this is so urgent and i was looking to talk with live support agent for hours with no success.
this si really urgent as i have commitments and i dont want to lose my client due to this mistake.
i really need to talk with someone to resolve the problem as soon as possible as the bot is not helping at all.
i wish someone reach out to me asap.
PS: i created this account just to contact the support as i cannot do it without an account

2 REPLIES 2
williamtcooper
Community Member

Jean,

 

Click the "Get Support" button on the bottom right of the screen and ask for assistance. Have a great day!

NikolaS
Moderator
Moderator

Hi Jean,

 

Thank you for reaching out to us. I checked and it looks like one of our agents already followed up with you via a support ticket to assist you further. You can access your ticket on this page.

If you need further assistance feel free to follow up on your support ticket and our team will be happy to help. 

 

~ Nikola
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