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brice20
Community Member

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ACCEPTED SOLUTION
brice20
Community Member

2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Brian,

 

Thank you for your message. Adding manual hours to the contract without the client's permission is not the right way to get the client's attention. I checked the contract you are referring to and noticed that you have added more than one hour of manual time to this contract which is inappropriate. You have the option to end the contract from your end if the client continues to remain unresponsive to your messages. Ending the contract will not affect your profile negatively until the client leaves a low rating for you on the ended contract. 

 

Since the contract is ended, your work diary is already locked and you will be unable to make any changes to the logged hours now. The client will have the option to dispute the logged hours from their end or you can initiate a refund after the payment is processed as per the weekly billing cycle. Check out this help page on how to end the contract.

 

Thank you,

Pradeep

Upwork
brice20
Community Member

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