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if exclusive freelancer in Agency fails whose JSS will be decreased.

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Basit A Member Since: Dec 16, 2016
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Hi, I have a serious question regarding exclusive freelancers in agency, if a client gives negative feedback in agency contract then whom it will harm? I mean whose profile’s JSS will be decreased? Exclusive freelancer’s JSS? Or Agency’s JSS? Or Owner’s?

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Petra R Member Since: Aug 3, 2011
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@Basit A wrote:

Hi, I have a serious question regarding exclusive freelancers in agency, if a client gives negative feedback in agency contract then whom it will harm? I mean whose profile’s JSS will be decreased? Exclusive freelancer’s JSS? Or Agency’s JSS? Or Owner’s?


 Both the freelancer's and the agency's.

 

View solution in original post

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Basit A Member Since: Dec 16, 2016
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Thanks for the answer, one more question i have. If I remove the freelancer (who has got negative feedback and low rating) from my agency than the effect on JSS will improve or not?

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Ryan C Member Since: Feb 3, 2017
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Hello Basit, 

 

Regardless if the freelancer is removed, whatever contract the freelancer did under the agency which had a good/bad feedback will affect the agency's JSS. It's the feedback on the agency contract that counts.

 

Thank you.


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