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d617befe
Community Member

im not getting my connects refunded after jobs get closed

im getting tons and tons of emails and notifications of jobs i sent propsals for getting closed and archived !! but im not getting my connects back i cant even apply for jobs now !!

 

3 REPLIES 3
f708caa4
Community Member

Hi Waness,

 

I have also noticed that. But i got flashed with 6 connect refund yeterday but was taken out the next I refreshed the page.

NikolaS
Moderator
Moderator

Hi Wannes and Abiodun,

 

Thank you for reaching out to us. Please know that we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

 

~ Nikola
Upwork
d617befe
Community Member

i know that i keep getting notfications of clients closing their jobs without getting refunds though 

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