May 23, 2021 01:01:23 PM by Ankan S
Hello folks,
My profile is currently at TOP RATED with a 100% success rate. But, today I was hired on a project and due to some misunderstanding with the client, my client had to cancel the job and end the contract. The client had requested the refund and I approved that instantly. Now, my question is, " will it harm my Job Success score? " I have a decent work history and all of my other previous works have 5-star ratings. Please, help me to clear my doubts, as it took me years and lots of hard work to achieve this.
Thank you all.
Solved! Go to Solution.
May 23, 2021 02:26:32 PM by Amanda L
Ankan S wrote:Hello folks,
My profile is currently at TOP RATED with a 100% success rate. But, today I was hired on a project and due to some misunderstanding with the client, my client had to cancel the job and end the contract. The client had requested the refund and I approved that instantly. Now, my question is, " will it harm my Job Success score? " I have a decent work history and all of my other previous works have 5-star ratings. Please, help me to clear my doubts, as it took me years and lots of hard work to achieve this.
Thank you all.
Ankan, you have like 62 jobs completed. So while they may leave negative private feedback, your score may take a small hit, but I suspect it wouldn't be too bad. Projects are also weighted by earnings, and since there were no earnings, hopefully it can't weigh too much. My estimation is that you may lose a few percentage points, but will stay above 90, which is all that matters for Top Rated status.
May 23, 2021 02:26:32 PM by Amanda L
Ankan S wrote:Hello folks,
My profile is currently at TOP RATED with a 100% success rate. But, today I was hired on a project and due to some misunderstanding with the client, my client had to cancel the job and end the contract. The client had requested the refund and I approved that instantly. Now, my question is, " will it harm my Job Success score? " I have a decent work history and all of my other previous works have 5-star ratings. Please, help me to clear my doubts, as it took me years and lots of hard work to achieve this.
Thank you all.
Ankan, you have like 62 jobs completed. So while they may leave negative private feedback, your score may take a small hit, but I suspect it wouldn't be too bad. Projects are also weighted by earnings, and since there were no earnings, hopefully it can't weigh too much. My estimation is that you may lose a few percentage points, but will stay above 90, which is all that matters for Top Rated status.
May 23, 2021 11:37:40 PM by Renante V
Ankan S wrote:
today I was hired on a project and due to some misunderstanding with the client, my client had to cancel the job and end the contract.
It will only affect your profile negatively if the client left negative private feedback. Otherwise, no effect at all.
Dec 11, 2021 06:09:54 AM by Petra R
Sunaza A wrote:I can't see my Job success score on my profile, why is that?
because you don't have one, you don't have enough contracts in your 2 year window.