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lack of total hours in time tracker

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Active Member
Estiffany L Member Since: Apr 26, 2017
1 of 2

Good day, I am new to upwork tracker. On my first day, I work 9am-8pm EST. I'm from Philippines. I supposed to have 11 hours total worked but in the tracker I only have 8 hours in total. Can you help me understand for what happened? Thank you.  

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 2

Did the contract maybe run across more than one week in UTC time?

 

did you work 11 hours without any breaks?

 

what do you see in your work diary? Look at the screenshots. Only segments which have actual activity count, so any blank segments in your work diary do not count and are not billed or charged (obviously)

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