live chat support

[g_urgeghe]

What happened to the live chat? usually in a couple of minutes I could speak to an agent. I've been in  queue for over an hour today 

[prestonhunter]

re: "What happened to the live chat? usually in a couple of minutes I could speak to an agent. I've been in queue for over an hour today"

Live chat is not always available. Availability varies depending on resources, time of day, day of week, and who you are.

You don't need to count on that.

Go ahead and ask your question right here in this thread.

[AndreaG]

Hi Giacomo,

We were having temporary issues with support chat earlier today that have now been resolved. Sorry about any inconvenience and delays caused by that. As Preston mentioned, feel free to let us know your questions or concerns here and we'll be happy to help!