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logged hours are not showing on the work diary

asadali123123
Active

Hi, I just logged an hour worked, it is not showing on the work diary. Although now it has started capturing and showing in the work diary but it is not showing the hour worked which I logged before clearing the upwork desktop app cache. Thanks in advance.

2 REPLIES 2
luiggi_rosado
Moderator
Moderator

Hi Asad,

 

Sorry to hear you experienced this. I can see there's already a support ticket created for your case and you followed up on it. Kindly communicate with our team through that ticket if you have any questions, to keep all the information in one place so that our team can assist you more effectively. They should get back to you soon.

 

Thank you.

~ Luiggi
Upwork
petra_r
Community Guru

Asad A wrote:

... before clearing the upwork desktop app cache. 


hy did you clear the the app cache? That deletes any time still in the cache...

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