lost money

[2de08f1d]

Hey. the bonus in my user account was lost, before that I was able to transfer it to a bank account. where can i get help tracing my money?

[roberty1y]

Did you by any chance buy something for a client, like cryptocurrency or PUBG UC? That's a favourite among scammers. Give a bonus, take the crypto and disappear. In a short time, so will the bonus.

[2de08f1d]

i didn't buy but good to know about that!

[NikolaS]

Hi Vilja,

Thank you for reaching out to us. Could you please share more information about the issue you experience so that we can assist you accordingly? 

[2de08f1d]

 that shows the details of the bonus, but it just disappeared from my upwork account. i didn't even try to transfer it to my bank account

[NikolaS]

Hi Vilja,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[2de08f1d]

can you tell me where i need to get in touch with that thing! i would like to find out where the money really went, i gave more information but i didn't get any answer ??

[2de08f1d]

Can you tell us where to contact so that upwork can find out where the money has gone?

[petra_r]

Looks like you withdrew it. It was part of the $90.25 you have withdrawn.

[2de08f1d]

wrong. that $ 20 is an upwork tax of $ 101. I would like you to explore this now.

**Edited for Community Guidelines**

 

[petra_r]

You withdrew over $90, so that would be the bonus and the payment minus the fee and the VAT and the withdrawal fee.

[2de08f1d]

Sorry, but no it's not. the bonus was for a different job than a salary of 101 euros. bonus $ 20, service fee + vat, remaining $ 15.04 second payment 101.33, service fee $ 20.27 + vat $ 4.86, remaining $ 91.24 from which went bank fee $ 0.99, I got paid $ 90.25 that amount came to me but The $ 15.04 bonus has not come. as you can see, everything is calculated there so no, there is no reference in the $ 90.25 payment to that $ 15.04 amount that is lost

[a_kuntsi]

These bonuses appear here and there. What is a bonus? In this context, of course. I obviously know what it is in general. Maybe I am lucky I haven't received bonuses as 99% of the time they seem to have something to do with scams.

And hello fellow Finn! First time I see another Finn here after all these years.

[petra_r]

In general, and in this case, bonuses are exactly what they are. A "Thank you" for a job well done.

You just happened to come back at a time when some scammers are using them to trick freelancers who are willing to violate the terms of service out of cash.