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macOS screenshots not working right with Upwork app after recent update, macOS Mojave and Catalina

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
261 of 265

Hi Jasmin,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
seysil17
Active Member
Maria Cecilia V Member Since: Jun 22, 2015
262 of 265

Hello,

 

got the same issue, tried the steps provided still not working. Please have someone help me to fix this. Thank you

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
263 of 265

Hi Maria Cecilia,

 

One of our agents will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Upwork
83db7008
Active Member
Maria V Member Since: Jun 16, 2021
264 of 265

Got Macbook air on m1, same issue. Takes screenshot of the empty desktop. access is given to the app though

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
265 of 265

Hi Maria,

 

Just to confirm, did you try the troubleshooting steps in this post? If not, please follow the instructions and if you're still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork
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