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glennam
Community Member

married name

This has been really frustrating for me, I just got married last year and I have all the documents and id to prove that my name is legit. Whenever, I try to change my name on upwork it gets rejected without even allowing me to send documents/id to prove my identity. Where can I send my documents?
4 REPLIES 4
nahidrajbd
Community Member

Not sure where are you from, but name change after marriage happenes in asia. Though this thing is old aged now. But your message remind me the cinematic era of name changing after marriage.

 

You can stick to your old name here. To change the name you can talk with the customer support.


Nahid H wrote:

 

You can stick to your old name here.


No, she can't. Not if her bank account and ID documents are in her new name. 

glennam
Community Member

exactly, my ids are changed and so as
my bank name, and my cards too
BojanS
Community Manager
Community Manager

Hi Glenna,

 

I'll go ahead and follow up with the team about your request. You can expect one of our agents to reach out to you directly via support ticket to assist you further. Thank you for your patience.

~ Bojan
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