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farhajbutt1
Community Member

membership error

i just face this issue when i want to purchased the plan....

We are in process of subscription renewals and upgrades are not possible during that period. Please come back later.

 

kinldy help...thanks

7 REPLIES 7
PradeepH
Moderator
Moderator

Hi Farhaj,

 

Thank you for your message. I checked and I see that your billing cycle reset on the 22nd of every month. We are unable to any changes to the membership plan during the 24-48 hours interval around the billing cycle date. 

 

Thank you,

Pradeep

Upwork
farhajbutt1
Community Member

OK....AND NOW I CAN PURCHASED CONNECT?OR NAH?

 

Hi Farhaj,

 

Yes, you should still be able to purchase Connects.

 

~Andrea
Upwork

hi,andrea.

ok..thanks.

farhajbutt1
Community Member

what a very shamefull upwork service.....i post second time here...

 

 

i just face this issue when i want to purchased the plan....

We are in process of subscription renewals and upgrades are not possible during that period. Please come back later.

 

kinldy help...thanks

 

if upwork sleep then kindly someone WAKEUP THEM...


@farhajbutt1 wrote:

i just face this issue when i want to purchased the plan....

We are in process of subscription renewals and upgrades are not possible during that period. Please come back later.

The answer to your question is in the message. It means you are not able to make changes to your subscription near your subscription renewal date. Try again after 24-48 hours.

yes sophia madam...i got it..

thanks. 

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