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aneyy
Community Member

messages not loading

I am unable to access messages.

17 REPLIES 17
thiagogastil
Community Member

I'm have the same problem.

No messages for me either, and this thread's page was slow to load

millehan
Community Member

Also having the same issue on desktop and mobile 

iamabdurrahman
Community Member

Same problem here.

Same thing on my end. It's not working on desktop or mobile.

Same here - in the middle of negotiating with three different clients. Brilliant.

I am also have the same issue.

lucidxpress
Community Member

Same here. Right in the middle of a conversation with a client. For as much money as we hand to Upwork you'd imagine things like this wouldn't occur as consistently as they do.

lucidxpress
Community Member

I know a number of people are receiving this as well...  What's the deal? As I mentioned in reply to another post, these issues seem to occur way too often for as large of platform as Upwork as become... 

 

Anyone at all able to get into their messages?

kochubei_valeria
Community Member

Hi All,

 

We apologize for the interruption. Our technical team is aware of the issue with Messages and working on fixing this as soon as possible. We'll post updates here as well as on our status page.

~ Valeria
Upwork

 

We’ll be right back. Promise.

Our sincere apologies, but this page is temporarily unavailable. Check back soon.

 

Gateway time-out

The web server reported a gateway time-out error.

 

  • Your IP address: REMOVED
  • Error reference number: 504
  • Cloudflare Location: REMOVED

Messages is now working on my end. 


Robin H wrote:

Messages is now working on my end. 


Same here.

I face with the same problem, a 15 minutes ago, but now all works ok.

kanan-mohd
Community Member

Hi,

Ok, I just cloned the concept .. First I opened client chat from  (Contract - Messages & Files) .. then opened all client messages main tab.

kochubei_valeria
Community Member

All,

 

The issue has been fixed but please let us know if you still can't access your Messages and other areas of the site. 

 

We appreciate your patience while we were getting this resolved.

~ Valeria
Upwork
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