Dec 17, 2019 03:21:46 AM Edited Dec 17, 2019 03:24:39 AM by Goran V
Dec 17, 2019 03:25:42 AM by Goran V
Hi Valentina,
Would you like to close your agency profile? If yes, you will need to change your status to Non-Exclusive first and then we can close your agency profile. Thank you.
Dec 17, 2019 03:31:58 AM by Valentina P
I have a question first, can my personal profile be transformed into a 'single freelancer'?
I don't know what they say, I can't explain myself well in English. I would like to keep my work history and my active contracts as a freelancer. it's possible?
Thanks
Regards
Dec 17, 2019 04:19:54 AM by Goran V
Hi Valentina,
Yes, you can continue working as a freelancer. All of the projects that you`ve completed under your freelancer profile will be shown. For this, first you will need to change your status to Non-exclusive member. Once this is done our team can close your agency and you will be able to access only your freelancer profile. Thank you.
Dec 18, 2019 12:38:27 AM by Valentina P
OK thanks. To do this I read from the faq: from the agency profile, settings, go to 'Members & Permissions' and change the permissions. but I can't find the user entered here. What am I doing wrong?
Thanks
Hi
Dec 18, 2019 01:06:54 AM by Goran V
Hi Valentina,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your agency. Thank you.