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mistakenly added my CARD NUMBER instead of ACCOUNT NUMBER

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Diana Marie M Member Since: Sep 26, 2017
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I would like to seek some help with regards to my Upwork local bank account. I withdrew my funds yesterday August 7, 2020, but I didn't receive the funds yet. So today, I checked my local bank details and noticed that I've mistakenly added my CARD NUMBER instead of ACCOUNT NUMBER. Please enlighten me and help me with what to do next.

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Goran V Moderator Member Since: Mar 24, 2017
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Hi Diana,

 

Since your bank account number is not correct the funds should be returned to your Upwork account. If you haven't received them after 8 business days, feel free to follow up here and our team will assist you further. Thank you.


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Diana Marie M Member Since: Sep 26, 2017
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Thanks for your reply!

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Community Guru
Petra R Member Since: Aug 3, 2011
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Diana Marie M wrote:

I withdrew my funds yesterday August 7, 2020, but I didn't receive the funds yet. So today, I checked my local bank details and noticed that I've mistakenly added my CARD NUMBER instead of ACCOUNT NUMBER. Please enlighten me and help me with what to do next.


The money will eventually work its way back to your Upwork account, but this will take a week or two.

Change your bank account details on Upwork, so it doesn't happen again.

 

Other than that, there is nothing you need to (or can) do.

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