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jamelooot
Community Member

mistakenly entered my card number instead of my acct number upon withdrawal

Hi! I need help. I initiated a withdrawal yesterday and while I was checking my email, I noticed that the acct number i entered was the card number. Is there any way I can get the money back or cancel the withdrawal? Thankss!

5 REPLIES 5
kiranshahid
Community Member

From my own experience, the withdrawal will reverse itself since the bank will recognize that the number mentioned doesn't belong to any account.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Jamille,

 

Just to confirm that Kiran is correct, your withdrawal will be reversed back to your Upwork account. In the mean time please go over the details of your payment method and update it accordingly. Thank you.

~ Goran
Upwork

Same problem here. It's been 8 days since I withdrawn my money and I mistakenly entered the card number upon withdrawal. How long my withdrawal will be reversed back to your Upwork account? Please help.

Hi Aries John,

 

Please know that the time that needs to pass for us to be able to initiate a trace for you is 8 business days. This excludes weekends and bank holidays in the U.S. and in your country.

 

Thanks!

~Andrea
Upwork

thanks for the info.
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