money got automatic deducted

[5bbf5705]

As the title, I receive an offer for 10$ but after that client cancels the contract, I didn't receive the money yet but still got money deducted. Pls, explain to me this problem. Can I get my money back because I didn't receive anything?

[djondinium]

Hi Erik,

I'm sorry to hear about your bad experience with the Client. You may want to check out this help article and this Community thread learn more about Disputes. Feel free to follow up if you have further questions.

Thank you.