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sumitkhanna
Community Member

money not showing in balance

II am unable to see USD 202 billed for the Week Apr 30 - May 03, 2018 in my balance

1 REPLY 1
aocumen
Community Manager
Community Manager

Hi Sumit, 


Will you please check your Overview page (Reports > Overview), and check on which tab the earning in question is currently in. It should be in the Pending tab, which means it's going through the 5-day security period (last Friday, up to this Wednesday). Once the security period is over, the earning will show in the Available tab, and will be available to be withdrawn to your chosen payment method. 

You may want to read more about the Upwork Weekly Billing Cycle to familiarize yourself with how moneys/earnings move from the client to your Upwork account. 


~ Avery
Upwork
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