money was stolen from my account

[3b932a18]

Can anyone tell me how to get real support? And also, return the stolen money?

[NikolaS]

Hi Marta,

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[3b932a18]

Well, like I can see, money was automatically send to my bank account without I even understand. Website not ask me to prove if I really want this. And because I'm new here I was not sure how I'll be work, I was want a save my money on platform. 

No, I pay 30 dollars for firs transaction and I pay to my money was returned. So, in the end I love like almost 80 dollars for nothing, that really make me too much upset. 

I feel like somebody cheated me, and i can not do anything. 

For this money i was work really hurt. 

Don't know what to say.

God bless you guys 

[mwiggenhorn]

When you set up your payment method, you set up automatic withdrawals at a certain amount.  You can go back and change this.  Upwork, however, is not a bank and will not hold your money over a certain period of time (180 days) and will automatically transfer your balance at that point.