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ed6edc70
Community Member

my account was suspended

Hello

Today my accout was suspended, but yesterday support said that they'll send me another link for verification my identity. First time they didn't accepted me because it was without name. But when i asked another link for verification i was permanently suspended. Can I do something to use Upwork again?

2 REPLIES 2
ed6edc70
Community Member

They said that: "Once you are able to fully review the upload instructions and have documents that will meet the verification criteria let us know. At that time we will provide a new personal, secure upload link." . But after this i was permanently suspended after asking.

JoanneP
Moderator
Moderator

Hi Dmitriy,

 

I checked your account and it looks like the team reached out to you about your account status. Please check your ticket by logging in to your account and going here. Kindly reply to the ticket with the details requested so our team can assist you further. 

~ Joanne
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