Dec 23, 2019 10:36:05 PM by Ismail Tunahan E
Hi, I delivered my work on time and i did everything written in the contract. He refuses by saying why i did not do job that wat not written in the contract.
Now, my client is constantly threatening. expects me to give up, saying I will give bad feedback if you get paid.
He said 'OK, you want the payment you will get it. But you realize you will get worst possible feedback. Do you agree?'
This behavior must be contrary to the upwork rules. I wrote help support but no one responds for 2 days.
I have to give up charging for not giving the worst feedback. This is unfair.
Can you help me ?
Dec 23, 2019 11:11:04 PM Edited Dec 23, 2019 11:12:15 PM by Varun G
It's a freelancer's fate to eventually meet a terrible client. In the interest of transparency, Upwork usually won't meddle with a client's feedback even if it is blatantly unreasonable. However, there are some decent protections in place even if one client tries to screw you over.
I do however think it's worth reporting the client to Upwork, since it does seem like they are engaging in borderline blackmail/extortion. They'll probably remove the client from the platform.
Dec 23, 2019 11:51:29 PM by John K
Ismail, attempting to coerce another User by threatening to give negative feedback is prohibited by Upwork Terms of Use: https://www.upwork.com/legal#prohibitedsite
So, if the client threatened you in Upwork messaging, you could report it to Customer Service or if it's a fixed price job and the client isn't approving the milestone, you could dispute that, as explained here, https://support.upwork.com/hc/en-us/articles/211068528-Dispute-Non-Release-of-a-Milestone-Payment and show the mediator the threatening message.
Dec 24, 2019 12:51:25 AM by Ismail Tunahan E
Hi John,
I have to wait 14 days fot that https: // support
and continue to insult and threaten me for 14 days. what can be done for it. I do not know. or make my payment and make the threat and give me a bad comment. I have reported these messages but have not received results yet.
I'm new to this site. He knows that. And that's why he thinks he can do anything. upwork reputation is my greatest hope of protecting me. otherwise many freelancers will disappear before they can show their skills.
Dec 24, 2019 01:00:15 AM by Ismail Tunahan E
Hi Varun,
I made my application and I'm waiting for review. I hope it happens like you said.
Dec 23, 2019 11:44:09 PM by Avery O
Hi Ismail,
I'm sorry to learn about your experience with your client. I have followed with the team handling your ticket so that they can assist you further with your concern.
Dec 24, 2019 12:43:01 AM by Ismail Tunahan E
Hi Avery,
Thank you very much for your interest and information. it is important for me to get the payment I deserve but at the same time I am threatened that I will receive the worst comment if I receive the payment. the client expects me to give up pn this. I have reported to the customer service everything abput the contract and of course insulte message. what can you do about it?
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