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my contract is on hold

nikicoln
Active Member
Nikki P Member Since: Aug 23, 2020
1 of 2

Upwork  noticed some possible issues with my contract ,and a while I go i received an notification from my account that says that i refunded the money from the contract that is on hold, but i never  

did. What happened?  can someone help me ,please Thank you!  

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Nikki,

 

I checked your account, and I was able to locate the contract you're referring to. It looks like our team is already working with your client about the issue. in the meantime, please do not continue working on the contract. I've also shared your concern with the team, and one of our agents will reach out to you directly, providing further assistance. 

~ Joanne
Upwork
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