my debit card payment is declined

[salmansajid306]

Hello,

My connects gets finished,now I want to buy more so for that I added the debit card but when I click on buy connects,error generated that you payment  is declined.

kindly solve this issue as early as possible because I am out of connects

Regards,

Salman Sajid

[JoanneP]

Hi Salman,

I've shared your concern with purchasing connects with our team. One of our agents will reach out and assist you directly via a support ticket. Thank you!

[salmansajid306]

I am out of connects,I have to buy the connects but no one contact me still two days gone.kindly solve me as soon as possible.

Regards,

Salman Sajid

[JoanneP]

Hi Salman,

Sorry about that. I checked your account, and I can confirm that one of our agents already reached out to assist you directly. Please log in to your account and check your ticket number: 28232680. Thank you!