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drbehradabbasii
Community Member

my one paymant is still under review and I didn't receive other payment

My client named **Edited for community guidelines** paid me and sent the screenshots of her payment and confirmed that work has been done but I didn't receive my money 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Behrad,

 

You can check your In Review tab in order to confirm the status of your payments. 

 

Please check the Weekly Billing Cycle article for more information about the schedule to release hourly payments. It takes about 10 days for payments to be processed. The first week is when you log time on an hourly contract, which ends every Sunday. The client then has 5-days to review, and/or, dispute any the hours logged on the Work Diary. If there are no issues with the hours logged, the payment for the contract will then go to a 5-day security period before it becomes available on your account.

 

Thank you!

~ Bojan
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