not recieving any mails from upwork

[3272551b]

my friend surya**Edited for community guidelines** don't get any mail to his mail id from upwork. He now want to change his security question answer. Can you guide him.

[datatraveler1]

Hi Subash,

I would advise to check spam/bulk folder. Perhaps emails from upwork.com are going there.

[JoanneP]

Hi Subash,

Please have your friend fill in the account recovery form here. This will automatically create a support ticket, and one of our agents will assist them in regaining access to their account. Thank you.