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3272551b
Community Member

not recieving any mails from upwork

my friend surya**Edited for community guidelines** don't get any mail to his mail id from upwork. He now want to change his security question answer. Can you guide him.

2 REPLIES 2
datatraveler1
Community Member

Hi Subash,

 

I would advise to check spam/bulk folder. Perhaps emails from upwork.com are going there.

JoanneP
Moderator
Moderator

Hi Subash,

 

Please have your friend fill in the account recovery form here. This will automatically create a support ticket, and one of our agents will assist them in regaining access to their account. Thank you.

~ Joanne
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