Sorry to say but this not fair with the contractors nor for the industry. Why the time tracker is not accurate even if time tracker follows the screen shoot time interval and it loses 1minute than at the end of week for 40hours it loses 40 minutes???? and practically this figure is from 1minute to 10minutes alot of loss for contractors. Please fix it and the accuracy of time tracker should be perfect even 60 seconds should be calculated to work diary of a contractor.
I have seen at least 2 instances of "I'm having this exact problem" followed by "please file a ticket".
I'm having the same exact problem, and I suppose will also file a ticket, but it appears that there's some problem on odesk's end that needs to be fixed OR something in the FAQs that will nelp those new to odesk or with new machines/OSs to get this running.
In theory, the time tracker can be used to keep track of anything you do for the client. Writing emails should not be a problem because the time tracker can count the keystrokes. Just be aware that the time tracker will take screen shots of the emails.
It should also work for Skype conversations but the activity level (number of keystrokes) might be low. If the client realizes that you're having a discussion on Skype and is okay with that, then again, it shouldn't be a problem.
Hi everyone, I'm new to odesk and the odesk team app too. Right now I'm in the middle of accepting offer from client and I will have to use odesk team app to work.
I have question though. Suppose I work using two different computers, that means I will have to install the app in both computers, right? Is it okay to do that? If I do those things, will the time tracker record my work from previous time (which was done from another computer) or just the work time after I installed the app?
I'm kind of confused about this. I need help and suggestion so that I can decide what is the best way to work and use this app. Thank you to anyone who is kind enough to reply to me asap.
You can install the app on multiple computers as long as you only try to use it on one computer at any given time. You will log in and select your client and what task you are performing each time you start working and log out when you are done. Your time is uploaded to oDesk while you are working, so no matter which computer you log in with your time will still be there.
Thank you for replying me so fast. So I can install the app in multiple computers but I can't switch between multiple computers in short interval time? Did I get you right?
Oh, can I ask your suggestion? Which one do you think is better; work using the app from one computer or multiple computers?
You just cannot log into the app on both computers at the same time, but you can log out of one and then go to the other and log in and continue working.
I have the app on two computers, my desktop, for when I need to work in my enclosed office space, and my laptop for when I am doing something that can be done away from my desk.
I am a new freelancer from odesk. Two (2) days ago I started to work for one (1) project. I just want to know why my Work Diary was still empty. Also I already downloaded the Team App but eveytime i opened it says..Your roster is empty..,reasons maybe I am not a member of any team.,your employer has not permitted you to see any member., or there was problem getting roaster information from the server.
Need your help I already worked for almost 15 hours.
Thanks and God Speed.
By any chance you got any email that you are hired and the contract has started ? I don't think the client has hired you otherwise you will see the team in your team room to track time.
Thank you for the iimediate response. I already received an email from odesk help center regarding my cncern, and they told me to ask my client to create a contract of platform for me to be able to track my time have an active contract on my account.
One (1) more thing, to date i have received two (2) email from 2 different client stating that I am part of their project. So it means everytime I received an email / offer I should first ask for a contract?
Thank you again.
Click through for a comprehensive list of job post red flags, and learn from our Trust and Safety Team how to combat scammers.Learn More
As part of our continual effort to create a more inclusive future of economic opportunity on our platform, we are happy to announce that independent talent will now be able to add military service to their Upwork profile.Learn More
With the new consultations offering within Project Catalog™, clients can book time with you for your subject-matter expertise.Learn More
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More