oDesk account suspended, current Upwork account still suspended

[paulinevillar]

Hello! My oDesk account was suspended last May 18, 2014, and found that until today, what is now my Upwork account is still suspended. How may I fix this?

I sent an email to customersupport@odesk.com last July 11, 2019. Sorry, wasn't sure what the current Upwork support email is. Please advise. Hoping to hear from you soon. Thank you!

[aocumen]

Hi Pam, 

I checked your account and can see that the team has reached out to you through this support ticket with more information about the limitation to your account. 

Kindly update your profile according to the recommendation noted on the ticket, and resubmit it for the team's review.