Mar 20, 2021 09:15:29 AM by Nodari T
...ok I have 1$ on my account, and I cannot withdraw (minimum limit is 1.01$). I want to CLOSE ACCOUNT. I don't want this dollar, I don't want to withdraw, I want to close account only. Help 😞
Mar 20, 2021 09:21:24 AM by Petra R
Nodari T wrote:...ok I have 1$ on my account, and I cannot withdraw (minimum limit is 1.01$). I want to CLOSE ACCOUNT. I don't want this dollar, I don't want to withdraw, I want to close account only. Help 😞
Your account is already suspended anyway. That's as good as closed, your profile can't be found or seen.
If you want to get rid of the Dollar, just refund it back to the client, but you won't be able to close a suspended account anyway, and if you did, you couldn't create a new one... just in case...
Mar 20, 2021 09:18:18 PM by Petra R
Nodari T wrote:ok that's good, but how can i view why is my acc suspended?
You need to ask customer support.
Mar 21, 2021 07:22:12 AM by Nikola S
Hi Nodari,
I checked and could see that your account is already closed. Please know that you won't be able to withdraw your available account balance.
I would like to let you know that you can always contact us and we can reopen the account for you.
Thank you,