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Ian's avatar
Ian R Community Member

okay

okay

2 REPLIES 2
Preston's avatar
Preston H Community Member

It doesn't sound like someone stole your work.

 

It sounds like you gave them your work for free.

 

You made a customer support ticket? Why? What is Upwork supposed to do?

 

If they didn't pay you for the work, then it doesn't belong to them. You can do a DMCA take-down request. But Upwork won't do that for you.

Avery's avatar
Avery O Community Manager

I'm sorry to learn about your experience, Ian.

 

I checked your account and can see that the team has continued assisting you through your support ticket. On Upwork, it is recommended to not start working on a project unless the following are met:

  • an offer was sent by the client; 
  • you accepted the offer, and it is now showing as an active contract on your My Jobs page; 
  • your client's payment method is verified; 
  • your client has funded the milestone (for fixed-price contracts). 

I would recommend that you read up on these freelancer resources and these tips for avoiding questionable jobs, for help getting started, and for more information about working safely through Upwork.


~ Avery