Mar 7, 2023 12:34:22 PM by Imran A
i have applied to some job with boost, but my proposal was out boosted, and my connects weren't given back
Mar 7, 2023 01:06:30 PM by William T C
Imran,
You only get part of your connects back. If the minimum is 6 connects for the job and you boosted with 10 connects, then you get 10 - 6 or 4 connects back in a day or so.
Mar 7, 2023 02:16:57 PM by Sophie A
RE: You only get part of your connects back
Sometimes you don't get anything back, even if outboosted
RE: connects back in a day or so.
Need to wait for the auction to close or 1st hire for final charge/refund
Mar 8, 2023 12:17:16 AM by Imran A
I think something like that happens to me
I have applied to a job with 16 connects 10 were boosted and the 6 was required but I was outvoted but I didn't get my 10 connects back
Mar 7, 2023 02:14:03 PM by Sophie A
Final charges/refunds are done after the auction closes (7 days) or after the 1st hire.
If you had an eligible interaction with the client while you were in a boosted spot, you will not get a refund.
There are many scenarios possible, so it would be a good idea to look at the help article for Boosted proposals
Boost Your Proposal – Upwork Customer Service & Support | Upwork Help
Mar 7, 2023 02:35:29 PM by Christine A
If the client "interacted" with your proposal while it was in one of the boosted spots, you don't get your connects back. There's more information here: https://support.upwork.com/hc/en-us/articles/4406395531795-Boost-Your-Proposal
Mar 8, 2023 12:16:24 AM by Imran A
I have applied to a job with 16 connects 10 were boosted and the 6 was required but I was outvoted but I didn't get my 10 connects back
you can check the attachment
Mar 8, 2023 03:51:35 AM by Annie Jane B
Hi Imran,
Thank you for reaching out to us. If you bid enough Connects to earn a top spot and receive an eligible interaction but are knocked out of the top spots before the auction closes, you are charged the full amount you bid, plus the amount to submit a proposal. Your proposal is still shown to the client after being knocked out of the top three spots.
Eligible interactions mean the client:
You can check this article for more information.
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