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hassanmahmoud29
Community Member

paid

I have finished working and the client has given me the amount but still on your $ 0 site I do not understand why **Edited for Community Guidelines**

3 REPLIES 3
michael_skaggs
Community Member

With fixed price projects, the client has 14 days from the time you submit your work to release the funds or to request changes. If they do nothing, payment is automatically released after 14 days.

 

Once payment is released, there is then a 5-day security period before the funds become available for withdrawl. You can go to "Reports" then "Overview" to see the status of your money at any given time.

 

This outlined at https://support.upwork.com/hc/en-us/articles/211063698-Weekly-Billing-Cycle

 

Also, you will want to edit your post because the attachment contains personal information for both you and your client, and this is a public forum.

petra_r
Community Member


Mahmoud H wrote:

I have finished working and the client has given me the amount but still on your $ 0 site I do not understand why **Edited for Community Guidelines**


"Where is my money?""Where is my money?"

@petra - Upwork should license that graphic from you!

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